Code Enforcement

Useful Links

Unsafe or hazardous structures,
removal of trees without a permit, etc.
For Code Enforcement Emergencies only, please call 407-599-3600, press Option 6, and the on-call officer will respond.

To register a complaint, please call the Code Enforcement 24-hour Complaint Line at 407-599-3392 or enter it online by clicking Register a Complaint.

Code Enforcement Forms,
Information & Programs

Code Enforcement Notices

Frequently Asked Questions

Noise Violation Procedures

Tree Protection Enforcement Forms

Tree Protection Education

Tracking code violations & requests

    Requests submitted to Code Enforcement must follow a prescribed legal process to ensure that our codes and ordinances are both fairly and uniformly enforced. If you or your neighbor have called in or e-mailed a code violation, or assumed a code violation to the division and have not seen corrective action taken, please contact this office at 407-599-3600 or e-mail to receive a report on the status of a request.

    Several different actions often occur when we initiate enforcement procedures which may include but are not limited to swift compliance, partial compliance, non-compliance and sometimes “no violation found.”  For example, reporting a boat, motor home or trailer in a driveway in a residential area is not an automatic violation until it remains there for over 24 hours. Please note that these items can be present one day a week without being in violation.

    We are committed to professional code enforcement that is responsive to our citizens. Please contact the division if we may assist you with any concerns. Code Enforcement’s 24-hour Complaint Line is 407-599-3392.

City of Winter Park Ordinances

    View all City of Winter Park Ordinances, including Chapter 58 the LAND DEVELOPMENT CODE which includes the Tree Protection Chapter and all Zoning categories, on the Municode Web site.

    Codes generally cited are the City’s Land Development/Zoning code, Sign code, Nuisance codes, and the Property and Building Maintenance codes.

The Code Enforcement Division initiates actions to maintain and enhance the quality of life in Winter Park. Those actions include the enforcement of regulations that preserve and protect property values and ensure a safe environment for all citizens in the city. The Division inspects and provides notifications of violations that regarding existing land uses and structures. Additionally, education of citizens is provided to promote voluntary compliance by establishing partnerships with citizens, community groups, and other agencies.

The Code Enforcement Officers routinely observe violations, take appropriate legal actions to remedy the violations, including, if necessary scheduling a matter to be heard by the Code Enforcement Board. Action requests are registered by e-mail at the city’s Web site, by telephone, or walk-in requests. All of these methods of contact are accepted daily.

Specific actions by Code Enforcement includes enforcing codes relating to existing structures and land uses, construction activities without permits, residential and commercial dilapidated structures, sheds and fence structures, unsightly or discarded articles, overgrowth of tall weeds and grass, disabled motor vehicles, businesses operating without occupational license, illegal commercial activities in a residential district, and illegal uses within commercial districts.

The Code Enforcement Division has a 24-hour complaint line. Complaints are retrieved daily, while during the weekends an on-call officer retrieves the calls and addresses them immediately upon receipt. In addition, complaints are registered on the Web site; the officer working weekend on-call retrieves these as well. Complaints addressing hazardous and/or safety conditions are addressed immediately upon receipt. All other complaints are addressed within 24 hours of receipt of the complaint seven days a week. During holidays, the complaints are addressed the following business day.

Code Enforcement’s 24-hour Complaint Line is 407-599-3392.

Please direct requests for action on new construction, regarding questions and violations, to the Building Division at 407-599-3237.


Contact Information

Code Enforcement
On Call Officer
p: 407-599-3600 Option6

24-hour Complaint Line p: 407-599-3600 Option 5

Lien & Code Violation Inquiries p: 407-599-3600

Building & Code Enforcement Director George Wiggins gwiggins@cityofwinterpark.org p: 407-599-3237

Chief of Code Enforcement Sylvia Hawkins shawkins@cityofwinterpark.org p: 407-599-3427

Code Enforcement Arborist Alan Lee alee@cityofwinterpark.org p: 407-599-3321

Code Enforcement Officer Smitha Raphael sraphael@cityofwinterpark.org p: 407-599-3488

Code Enforcement Officer Susanne Rueda srueda@cityofwinterpark.org p: 407-599-3283

Code Enforcement Specialist Laura Neudorffer lneudorffer@cityofwinterpark.org p: 407-599-3600

Parks Animal Officer Michael Clark mclark@cityofwinterpark.org p: 407-643-1626

Tree Preservation treepreservation@cityofwinterpark.org