Public Safety Facility.
© 2012, City of Winter Park

Policies & Procedures

Hours of Operation

Building Rental Hours: Every day: 8am to 11pm.

Events must be concluded, cleaned up and everyone off the premises by 11pm.

Rental Times

All Rentals
  • A minimum time period of two hours is required.
  • Full building rentals include rental room, patio and kitchen

Reservations

  • Courtesy holds may be accepted and held for a maximum of seven days at which time the hold will expire without notice.
  • Courtesy holds may be made in person or by phone. Customers with courtesy holds will not be contacted by the reservations office prior to expiration of courtesy hold.
  • Courtesy holds will expire without notice to customer on the 7th day of the courtesy hold.
  • Reservations will not be considered firm until a contract is signed and a deposit accepted by noted deadline.

All changes to contract for rental dates, times, rooms rented or cancellations must be made in writing.

Deposits

  • Deposits are required for all rentals.
  • Deposits are held separate from the rental fees and are not applied toward account balances.
  • Deposits are refunded 4-6 weeks after the event unless the deposit or a portion of the deposit is retained due to violation of contract rules and regulations such as but not limited to:
    • Damage to building, equipment, property.
    • Use of tape, tacks, staples, nails on walls or furniture is prohibited.
    • Use of confetti or glitter inside or outside is prohibited.
    • Use of sparklers inside or outside is prohibited.
    • Excessive cleaning.
    • Entering rental rooms prior to time specified on contract.
    • Failure to vacate facility at time specified on contract. (time used in excess of contracted time is charged at time and one half rate.)
    • Smoking inside facility is strictly prohibited.
    • Misrepresentation of the organization or type of event .
    • Failure to remove all items from building. No storage allowed.
    • Exceeding posted maximum room capacities.
    • Use of rooms that are not specified on contract.
    • The throwing of rice is strictly prohibited.
    • Failure to provide proper alcohol sales permit when selling alcohol.

Rental Fee Policy

  • Cancellation must be made at least 60 days in advance.
  • Rental Fees are due 30 days prior to the event.
  • Rental Fees are non-refundable without 1 month notice (30 Days). (Patron will remain responsible for payment of rental even if the event does not take place.)
  • Checks may be accepted up to 30 days prior to event. Payable to the City of Winter Park.
  • Money orders and MasterCard and Visa credit cards are accepted.
  • The person signing the contract is responsible for the orderly conduct of attendees.
  • The sale of Alcohol, directly or indirectly such as cover charge, is prohibited.
  • Staff is not responsible for any items left at the facility.
  • Clean up includes placing all papers in trash cans, cleaning spills from floors, counters, tables, etc. and picking up litter indoors and outdoors and removing all customer belongings from building.
  • Kitchen clean up must include clearing refrigerators, cleaning counters and cleaning sink and floors.
  • Candles or alcohol burning equipment must be placed in non-combustible, well supported bases with flame protection.
  • No LP gas or propane in pressured containers are permitted inside building.
  • Failure to pay fees as outlined above will result in collection procedures.
  • The City of Winter Park reserves the right to cancel any events/rentals in any City owned facility or park.
  • Parking is shared with Lake Island Park and spaces may be limited.
  • The landscaping may change without notice.